- cr: Flickr

7-Eleven is trying out a cashierless store

The idea is to make those 7-Eleven trips even quicker

33w ago

4.5K

A brand new 7-Eleven has opened in North Texas — but this one doesn’t have a real life human working there.

The store is the first ever cashierless 7-Eleven.

The store uses a clever combo of algorithms and predictive technology to separate one customer’s purchases from another.

The store sells the most popular products sold at usual 7-Elevens — from drinks and snacks to non-food items.

Based at the company’s headquarters in Irving, the idea is that the concept will be trialled on 7-Eleven employees before potentially rolling it out to other locations.

cr: 7-Eleven

cr: 7-Eleven

“Ultimately, our goal is to exceed consumers’ expectations for faster, easier transactions and a seamless shopping experience,” said Mani Suri, 7-Eleven senior vice president and chief information officer. “Introducing new store technology to 7-Eleven employees first has proven to be a very productive way to test and learn before launching to a wider audience.”

According to CBS DFW, to test the store, employees must download an app, sign up, and check in before shopping. Then their receipt automatically appears in the app when they leave the store.

7-Eleven actually started testing a mobile checkout app called Scan & Pay at a few Dallas locations back in November 2019. Last summer, it rolled the app out to some New York stores.

What do you make of the new store? Good for customers or bad for human cashiers?

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Comments (6)

  • seems like it has more to do with the government mandated increases in minimum wage. Minimum wage will be $15 here in Illinois in the next couple of years, and mark my words, going forward, any 'joe' job they can automate, they will.

      7 months ago
  • Mixed emotions. 🤔 I like to use technology as a tool. However I don’t like taking away the personal touch.

      7 months ago
    • I agree... I guess we'll see how it goes with the trial store

        7 months ago
  • It will be convenient for younger generations but there's still plenty of older folks who aren't into this kind of technology. The company I work for as my day job is trying to do something similar to this, and customers are really frustrated. I used to go to a 7-Eleven for coffee often at my old job, and it was nice to see the same woman at the register and say a friendly hello. I'd hate for people like her to lose their jobs, or for jobs like that to be unavailable in the future.

      7 months ago
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