American tourist complains to Scottish hotel after mistaking fudge for soap
Staff were amused to see a review calling the 'exfoliating tablet' gritty and oily.
A guest house on the Isle of Skye, Scotland has gone viral after sharing a review left by an American tourist. He thought the fudge left on his bed was soap...
The visitor, identified simply as 'Thomas', stayed at The Pink House in Portree, and appears to have been pleased with the experience, on the whole.
His review is largely positive. Thomas gave the hotel 9/10 on account of its lovely view, great location and cleanliness.
However, the one criticism he offers is that the soap left on his bed was just not up to scratch:
"You have got to do something with that brown tablet bar of soap you put on each of our beds.
"Not only was it gritty and left an oily residue but disintegrated before the shower was done! I have had much better exfoliating bar scrubs."
The hotel shared with the world a photo of the so-called 'soap':
An image shared by the hotel
The review was shared on Twitter (not by the guest house) with the caption: "God bless Americans." The tweet has since got over 30,000 likes and 5,400 retweets.
Someone joked: "I do NOT want to know what Thomas does with Toblerone," while someone else added: "What a waste. They don't know what they missed!"
In an interview with LADbible, the hotel's manager, Elaine Fernie, stated: "Myself and staff member found this highly amusing. In an industry where we are often slated for the slightest issue while doing our best for the guests and with little right to reply, this review has brought a lot of laughter and light relief to thousands of hospitality workers.
"However it is not our intention to embarrass this guest who obviously thought he had a genuine reason to bring this to our attention.