Grocery store manager shares 20-point list for shoppers to think about
It's a reality check for us all...
Because of Covid-19, we have somehow all turned into hostile shoppers. We always say that the people who work for the emergency services and medical personnel are the only people who are heroes in this situation. Of course they are, and should be treated as such.
However, there are plenty of unsung heroes out there too, including everyone working for grocery stores. They're out there, having to deal with our "hostile-shopping" mode, which essentially means us being really rude and at times really foul mouthed, while they're just trying to help us to make sure there is food on the shelves.
A grocery store manager who is unnamed put a 20 point list on social media for people to think about. It's been republished by Roy Allen Stagg on Facebook and has so far been shared 600,000 times and counting...
Here is the text of the post...
From a grocery store manager
I manage a grocery store. Here's some things everyone should know:
1. I don't have toilet paper
2. I don't have sanitizer
3. I run out of milk, eggs and meat daily
4. I promise if it's out on the shelf... it's not in a hidden corner of our back room
Those are the predictable ones, now for the real stuff...
5. I have been doing this for 25 years. I did not forget how to order product
6. I did not cause the warehouse to be out of product
7. I schedule as much help as I have, including many TMs working TONS of overtime to help YOU
8. I am sorry there are lines at the check out lanes
And the really important stuff...
9. My team puts themselves in harm's way everyday so you can buy groceries
10. My team works tirelessly to get product on the floor for you to buy
11. My team is exhausted
12. My team is scared of getting sick
13. My team is human and do not possess an antivirus... they are in just as much danger as you are (arguably more). But they show up to work everyday just so you can buy groceries
14. My team is tired
15. My team is very under appreciated
16. My team is exposed to more people who are potentially infected in one hour than most of you will in a week (medical community excluded, thank you for all that you do!)
17. My team is abused all day by customers who have no idea how ignorant they are
18. My team disinfects every surface possible, everyday, just so you can come in grab a wipe from the dispenser, wipe the handle and throw the used wipe in the cart or on the ground and leave it there... so my team can throw it in the trash for you later
19. My team wonders if you wash your re-usable bags, that you force us to touch, that are clearly dirty and have more germs on them than our shopping carts do
20. My team more than earns their breaks, lunches and days off. And if that means you wait longer I am sorry.
The last thing I will say is this...
The next time you are in a grocery store, please pause and think about what you are saying and how you are treating the people you encounter. They are the reason you are able to buy toilet paper, sanitizer, milk, eggs and meat.
If the store you go to is out of an item.. maybe find the neighbor or friend that bought enough for a year... there are hundreds of them... and ask them to spare 1 or 2. They caused the problem to begin with...
And lastly, please THANK the people who helped you.
They don't have to come to work.
Honestly, I really think we should put our "hostile-shopping" modes away forever and show some form of gratitude by being polite, remembering our manners and saying 'thank-you' to the people who are working to make sure we have food while we are dealing with Covid-19.