[Help] Frequently Asked Questions
Needing quick help? Here are our FAQ.
If you can't find a solution to your problem here, please leave a comment below and we will reach you.
LOGIN & ACCOUNT ISSUES
HOW DO I KNOW WHICH E-MAIL IS ASSIGNED TO MY ACCOUNT?
If you're logged in, go to your profile, click/tap on the Tools icon, select Settings & Privacy (if you're using the app), then Account Settings. If you're not logged in, run a search on your e-mail for DriveTribe. If that fails, it might mean you connected with your Facebook account.
HOW CAN I CHANGE MY PASSWORD?
We don't use passwords. :)
HOW CAN I CHANGE/ADD AN E-MAIL TO MY ACCOUNT?
To change your e-mail, log in to FoodTribe using a desktop computer, go to your profile, click on the Tools icon located above your profile picture, and click on Account Settings. You'll see a field called e-mail. Once you've edited it, click Save Changes.
HOW DO I DELETE MY ACCOUNT AND ALL MY DATA?
You can delete your account by going to your profile, selecting Tools, Settings & Privacy (if you're using the app), Account Settings, and tapping "WANT TO DELETE YOUR ACCOUNT?" at the bottom of the screen.
Once you confirm that you wish your account to be deleted, your profile will be immediately removed from FoodTribe. All remaining data will be removed within a week.
FoodTribe has the utmost respect your for privacy and your data, so, if you have difficulty with this or any other questions about deleting your data, please contact us at firstname.lastname@example.org.
HOW CAN I GET VERIFIED?
Blue ticks are available for brands and celebrities - reach us for more info. Other verification ticks are given to outstanding members of the community at our discretion.