Walmart launches two-hour express delivery
It'll cost an extra $10 on top of the usual delivery fee
You’ll soon be able to get your groceries from Walmart in less than two hours. The store has just announced a new service it’s calling Express Delivery.
Walmart has rolled out the service quicker than planning, as a result of you-know-what (the pandemic), and has been piloting Express Delivery in 100 stores since the middle of last month.
Now the company has announced that it will be expanding the service to nearly 1,000 stores in early May. It’ll be available in almost 2,000 stores in total in the coming weeks. Express Delivery costs an additional $10 on top of the initial delivery fee.
The news comes as we’re seeing a massive surge in online grocery shopping. A survey released this week by Brick Meets Click concluded that online grocery sales hit a record $5.3 billion in April. That’s up 35% over March.
“We know our customers’ lives have changed during this pandemic, and so has the way they shop,” said Janey Whiteside, chief customer officer, Walmart. “We also know when we come out of this, customers will be busier than ever, and sometimes that will call for needing supplies in a hurry. COVID-19 has prompted us to launch Express Delivery even faster so that we’re here for our customers today and in the future.”
“We have an opportunity to serve our customers no matter what life calls for,” said Tom Ward, senior vice president, Customer Product. “Whether it be a last-minute ingredient, medicine when a fever hits, or the item you didn’t know you needed when checking off your chore list, time matters. Express is a solve for that.”
As part of unprecedented strike action, many Walmart staff are striking today, together with employees from workers from Amazon, Whole Foods, Target and others. They're demanding adequate protections and benefits.